Remember Your Users
Remember, computer users are not all geeks, nor are they godlike rockstar developers who live on Web logs, twitter, usenet, or whatever today’s cool means of intrageek chatter is. Here is your computer user:
Pensioners surfing the internet are spending more time online than their younger counterparts.
So-called “silver surfers” dedicate an average of 42 hours a month to the World Wide Web, compared with 37.9 hours among 18 to 24-year-olds.
Those are the computer users who need the bumpers and the training wheels and all the mechanisms within your Web sites/applications. If it’s good enough for those who quote Office Space or Hackers or Star Wars all day, it’s not good enough to ship. It has to be good enough for your grandmother who’s one of the 12 million people still dialing up through AOL.
Pardon me for harping on this again, but I spent several hours last night trying to explain client-server technology, again, to someone who asked me how to move image files (my term, not hers) from My Documents to My Pictures.
