A Love Letter To An UnQAed Storefront
This blog post sounds like some of the storefronts I’ve QAed. Before I got started on them.
I am trying to purchase a product called “Sothink SWF Quicker” from their online store. They have two ways to pay, and I preferred the one that allowed me to use my credit card.
In fact, they’re using the same payment system that RACS does, through Yahoo. But it’s loused up somehow; when I tried to connect to it, it hung forever. I used the HTTP sniffer in Proxomitron to see what was going on, and it was a series of SSL connection attempts that timed out and failed.
So I thought it might be a transient glitch. I tried it again an hour later; same thing. Next day; same thing. I sent them an email describing the problem. Couple of days after that, I tried it again; same thing. Also, no response from them.
Tonight I decided to try their other payment option: Paypal.
It seems like a no-brainer to put a business online these days. Unfortunately, that’s just what a lot of online retailers invest in it, much to the chagrin of people who would be their customers but for their online shopping experience.
