Two Minute QAte: Customer Support Intelligence
Look upon my works, ye mighty, and despair. A video message from me about the importance of gleaning intelligence from your customer support department and how you can turn that against the developers. Did I say “Against the developers”? I meant “Into the organization’s advantage.”
April 12th, 2011 at 6:51 am
LOL! Did you enjoy QAte Week this year?
April 14th, 2011 at 1:11 pm
[…] mentioned it in passing in the latest Two Minute QAte, but WebTV users still exist. You need to remember that people, especially people who don’t […]