Two Minute QAte: Customer Support Intelligence

Look upon my works, ye mighty, and despair. A video message from me about the importance of gleaning intelligence from your customer support department and how you can turn that against the developers. Did I say “Against the developers”? I meant “Into the organization’s advantage.”

2 Responses to “Two Minute QAte: Customer Support Intelligence”

  1. jstrazzere Says:

    LOL! Did you enjoy QAte Week this year?

  2. QA Hates You » Blog Archive » One Fewer, But Not The Last Says:

    […] mentioned it in passing in the latest Two Minute QAte, but WebTV users still exist. You need to remember that people, especially people who don’t […]


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