Two Minute QAte: Customer Support Intelligence

Look upon my works, ye mighty, and despair. A video message from me about the importance of gleaning intelligence from your customer support department and how you can turn that against the developers. Did I say “Against the developers”? I meant “Into the organization’s advantage.”

This entry was posted on Thursday, April 7th, 2011 at 4:49 am by The Director and is filed under Two Minute QAte. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

2 Responses to “Two Minute QAte: Customer Support Intelligence”

  1. jstrazzere Says:
    April 12th, 2011 at 6:51 am

    LOL! Did you enjoy QAte Week this year?

  2. QA Hates You » Blog Archive » One Fewer, But Not The Last Says:
    April 14th, 2011 at 1:11 pm

    […] mentioned it in passing in the latest Two Minute QAte, but WebTV users still exist. You need to remember that people, especially people who don’t […]

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