Computer Error In Company’s Favor
Uber glitch overcharges customers 100 times their fares:
An apparent Uber glitch resulted in some customers of the ridesharing company being charged 100 times their advertised fares on Wednesday.
One customer wrote on Twitter that she was charged $1,308 for her Uber ride — sparking a fraud alert from her credit card company — instead of the advertised fare of $13.08. Others reported similar overcharging, including one person who expected an $8.79 fee for her ride but instead was charged $879.
The cynic in me says that bugs that cost the company money get hotfixed faster than the ones that lend the company extra money.